At Newlyboot.com, we aim to provide high-quality products and services. If, for any reason, you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below.
Returns
You have [20] days from the date of purchase to return an item. To be eligible for a return, the item must be:
- Unworn, unused, and in the same condition that you received it.
- In its original packaging with all tags and labels attached.
To initiate a return, please contact us at aseesgill1@gmail.com with your order details and the reason for your return. We will provide instructions on how to return your item.
Non-Returnable Items
Certain items are not eligible for returns, including:
- Sale items or items marked as “final sale.”
- Gift cards or promotional products.
- Custom or personalized orders.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process the refund to your original method of payment within [7] business days.
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if applicable) will be deducted from your refund.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company, as refunds may take some time to be posted.
- If you still have not received your refund after these steps, please contact us at aseesgill1@gmail.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at aseesgill1@gmail.com to arrange an exchange.
Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Changes to This Refund Policy
We may update our Refund Policy from time to time. Any changes will be posted on this page with the updated date at the top.
Contact Us
If you have any questions about our refund policy, please contact us at:
Email: aseesgill1@gmail.com
Website: newlyboot.com